Global Contact Center Analytics Market 2018 - Production, Sales, Supply, Demand, Analysis & Forecast to 2025

Download as PDF 

 Published: Jul-2018 |  Format: PDF | QY Research |  Number of pages: 94

This report studies the global Contact Center Analytics market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Contact Center Analytics market by companies, region, type and end-use industry. In 2017, the global Contact Center Analytics market size was million US$ and it is expected to reach million US$ by the end of 2025, with a CAGR of during 2018-2025. This report focuses on the global top players, covered Cisco Systems (US) Genpact(Bermuda) Verint Systems (US) 8X8 (US) Genesys (US) Oracle (US) Mitel Networks (Canada) SAP (Germany) Enghouse Interactive (US) Five9 (US) CallMiner (US) Servion Global Solutions (India) Market segment by Regions/Countries, this report covers United States Europe China Japan Southeast ... Read more
Table of Content
Table of Contents

Global Contact Center Analytics Market Size, Status and Forecast 2025
1 Industry Overview of Contact Center Analytics
    1.1  Contact Center Analytics Market Overview
        1.1.1 Contact Center Analytics Product Scope
        1.1.2 Market Status and Outlook
    1.2 Global Contact Center Analytics Market Size and Analysis by Regions (2013-2018)
        1.2.1 United States
        1.2.2 Europe
        1.2.3 China
        1.2.4 Japan
        1.2.5 Southeast Asia
        1.2.6 India
    1.3 Contact Center Analytics Market by Type
        1.3.1 On-Premises
        1.3.2 Cloud
    1.4 Contact Center Analytics Market by End Users/Application
        1.4.1 Automatic Call Distributor
        1.4.2 Log Management
        1.4.3 Risk and Compliance Management
        1.4.4 Real-time Monitoring and Reporting
        1.4.5 Workforce Optimization

View details
Please fill your details below, to inquire about this report:
Indicates required fields
Please fill your details below, to receive sample report:
Indicates required fields
Latest News

15-Jan-2019 | Manufacturing & Construction

Aluminum Market Is To Be Watched In Terms Of Lucrative Outcomes

One of the most neglected economic dynamics in the last five years is the recession in the Chinese processing sector that lasted from December 2014 to June 2016. Today, China is on the verge of a new production recession following Caixin's PMI contractions in December 2018.

14-Jan-2019 | Medical & Health

AI, A Sole Factor Expected To Take The Digital Payment Market To Next Level

The digital payments sector continues to develop rapidly, with technology being one of the key drivers of this sector. More than ten years ago, few people knew the term AI. It was still in its infancy because the experts predicted what impact it would have on our daily lives and how that would radically change all sectors, taking on human tasks.

03-Dec-2018 | Others

UK Parliament Took A Rare Procedure To Seize Documents Of Facebook

The Parliament of the United Kingdom has used a very rare procedure to force an app developer to conceal numerous internal documents of the Facebook that is related to the decision making the procedure of the company following the scandal of Cambridge Analytica, as per the Guardian.

03-Dec-2018 | Others

Asda, Sainsbury, Morrisons Cut Fuel Prices

The sharp fall in international fuel prices has prompted convenience stores like ASDA, Morrisons and Sainsbury to cut down on prices of petrol and diesel. The cuts were spearheaded by ASDA which cut its petrol rates by 1p per liter and of diesel by 2p per liter.

19-Jul-2018 | Machinery & Equipments

Rapid urbanization and flourishing construction sector is fueling the growth of the global HVAC market

Standardization in human lifestyles helps every market to flourish. Every essential object that is mandatory for indirect or direct application for humans keep the product demand upsurge.